Return & Refund Policy
At The Swift Picks, we strive to ensure customer satisfaction with every purchase. If you are not completely satisfied with your order, we offer a hassle-free return and refund policy as outlined below.
1. Return Eligibility
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Items must be returned within [Insert Days] of delivery.
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Products must be unused, in their original packaging, and in the same condition as received.
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Certain items, such as perishable goods, personal care products, and custom-made items, are not eligible for return.
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Customers are responsible for return shipping costs unless the item received was damaged or incorrect.
2. Return Process
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Contact our support team at info@theswiftpicks.com with your order number and reason for return.
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If your return is approved, we will provide you with a return shipping address.
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Ship the item back using a trackable shipping method. We are not responsible for lost or damaged returns.
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Once received, we will inspect the item and notify you of the approval or rejection of your return.
3. Refund Policy
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Approved refunds will be processed within [Insert Days] to the original payment method.
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Shipping costs are non-refundable.
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If the refund is delayed, please check with your bank or payment provider before contacting us.
4. Exchanges
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We only replace items if they are defective or damaged. If you need an exchange, contact us at info@theswiftpicks.com with photos of the damaged item.
5. Order Cancellations
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Orders can only be canceled within 24 hours of placement. Once shipped, they cannot be canceled.
6. Contact Information
For any return or refund inquiries, please contact us at:
The Swift Picks
Email: info@theswiftpicks.com
Website: www.theswiftpicks.com